Arbitration is a procedure in which a dispute is submitted, by agreement of the parties, to one or more arbitrators, who make a binding decision on the dispute. It is an Alternate Dispute Resolution (ADR) to resolve a dispute instead of going to regular courts. Arbitration can take place only, if both parties have agreed to it. ChaAT is an Institutional Arbitration Centre.

The parties may opt for mediation and request the Arbitral Tribunal before the commencement of the arbitration proceedings under Rule 21(1)(a) or at any time during the arbitral proceedings, unless they have already agreed otherwise, to settle their dispute through mediation as per the rules of mediation of ChaAT. On such request, the dispute shall be referred to ChaAT Mediation Centre for settlement by single or more mediators asper the request of the parties.